There were a lot of disgruntled users of the DiGi Ambassador plan when it was changed from a free-all-you-can-call plan to something more down-to-earth. These fees were introduced:

  • call rate identical to 1-Plan
  • ditto for SMS/MMS
  • monthly commitment fee of RM25

The commitment fee was waived for the first 3 months, starting with February. I’m actually fine with this arrangement because even though it’s no longer free, I have no qualms with DiGi’s customer service or network coverage and this plan is the cheapest postpaid plan around. In fact, I’m a happy customer. They’re so unobtrusive I rarely need to call customer service and when something is wrong, it’s fixed fast.

Now the good news - the RM25 is further waived another 3 months :)

I guess DiGi is doing pretty well rewarding its customers. Here’s hoping the monthly commitment would be waived completely.