MMU’s findings shows the state of broadband in Malaysia is ‘quite bad’ (lol, that’s putting it quite lightly - utterly horrendous is more like it). Can anyone be surprised? Really. Consider these:

1. Lack of skilled man power
2. Workers still having “working for government” mentality
3. Monopoly
4. Backed by government

3. and 4. means that TM can always under perform and provide sub-par services (and they do) because ultimately the government will swoop in for a rescue and there’s no other choice for us consumers. My 2 sen.